The documents must be in proper to get approved in 24-48 hours (business days) If KYC in other than the English language it would take 48 hours to 7 working days.
After the submission of your documents, the KYC verification process can take 24-48 hours. (business days)
If It has passed more than 48 hours it would be the following reason:
- Your Documents are not visible/Blurry/Non-clear, make sure all 4 edges of the document are fully visible.
- Document Date is expired.
- Submitted invalid documents.
- Photocopies of documents will not be accepted, provide a color scan or picture
- Your Personal Information does not match with your documents
- In your Selfie holding government ID and a handwritten note of DRGx with Submission date is missing.
- Your Selfie is not appropriate for our guidelines.
- The document must be in the Latin Language