Articles in this section

See more

I have deposited from external exchange/wallet but it not showing in my account. I also cannot see the transaction status on etherscan

DRGx Support Level 3
  • Updated
Follow
If you have transferred ETH from any exchange who transfer using the contract, it will not show in your account also it will not be recorded.

You can also check on etherscan if it does not show in transactions but it shows in the internal transactions tab, which means the transaction has been made by contract.

Please contact support for further support.

Related articles

Comments

0 comments

Please sign in to leave a comment.