Important Notes: Before you initiate KYC Application/Linking with DRGx Kindly update DSW App with the latest version from Apple Store or Play Store.
Step 1: Enter Security Code & Login to your device app.
Step 2: Click on Info on top right.
Step 3: Click on Your Account Level Option
Step 4: If you are an existing user on DRGx user make sure you fill exact information e.g Email and Phone should match with the same information you have submitted during signup on DRGx.
Please Follow below guidelines before submitting the documents to avoid delays or rejections:
If you are not DRGx user or Your KYC is pending on DRGx for approval you will be requested to upload the documents. Else you only need to submit personal information.
Click on Upgrade Option, after that you will be requested to accept the terms and fill the form.
Step 5: After Submission of information you will get OTP by email for linking. As soon as confirmed.
- If your KYC was pre-approved on DRGx your account level would be changed in few hours from Initial to Standard.
- If not then your KYC Approval would take 24 hours to 72 hours if the information is the same format as per guidelines.
- As soon as your KYC is passed your Account be upgraded to “Standard” Else you will be requested to re-submit the documents.
- Our KYC team would contact you by email as well to help further.
- You can also check your KYC Linking status on DRGx platform > Enter The Dragon Option > Dragon Wallet “Linked” status