How can I access my DSW account if I have an existing number and want to use new number? DRGx Support December 13, 2019 06:34 Updated Follow You have to submit a request to firstname.lastname@example.org by sending a Selfie with your ID and a note "Number Change Request" (that you want to switch your number with a new number) and current date. Our Support team will help you to switch the number. Related articles How to recover the DSW account? Why my level is showing “Initial”? What is the Merchant code? Is this mandatory? How can I get access DSW account if I have lost my phone, I still have SIM? If I have forgotten my password, what should I do? Comments 0 comments Please sign in to leave a comment.