How can I access my DSW account if I have an existing number on and want to use on New number new? DRGx Support November 20, 2019 12:03 Updated Follow You have to submit a request to firstname.lastname@example.org by sending a Selfie with your ID and a note "Number Change Request" (that you want to switch your number with a new number) and current date. Our Support team will help you to switch the number. Related articles How to recover the DSW account? How can I get access DSW account if I have lost my phone, I still have SIM? If I have forgotten my password, what should I do? Comments 0 comments Please sign in to leave a comment.